These Terms & Conditions govern your use of the jin3 platform. Please read them carefully before registering an account or placing any bet. By accessing jin3, you agree to be bound by all provisions set out below.
The following cards summarize the most important points. They are not a substitute for reading the full Terms & Conditions document below.
You must be at least 21 years of age and a resident of Indonesia to open an account and place bets on jin3. Providing false age or identity information is a serious breach and will result in immediate account termination.
All transactions are conducted in Indonesian Rupiah (IDR/Rp) via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja. Minimum deposit is Rp 50.000. Withdrawals are subject to identity verification and wagering compliance checks.
All promotional bonuses are subject to specific wagering requirements. jin3 reserves the right to withdraw bonus funds if misuse, abuse, or fraudulent behaviour is detected. Full bonus terms are disclosed at the point of each promotion.
Collusion, match-fixing, use of automated bots, multi-accounting, and any form of fraudulent activity are strictly prohibited and will result in immediate account closure, forfeiture of balances, and potential referral to relevant authorities.
jin3 employs 256-bit SSL encryption across all sessions and transactions. Member data is handled in accordance with our Privacy Policy. We do not sell personal data to third parties under any circumstances.
Deposit limits, session timers, time-out periods, and self-exclusion tools are available to all registered members. jin3 is committed to promoting a safe gaming environment. See our full Responsible Gaming policy for details.
For the purposes of this Agreement, the following terms shall have the meanings ascribed to them below:
By accessing, browsing, or using the Platform in any capacity, you acknowledge that you have read and understood this Agreement and agree to be legally bound by it. Acceptance occurs at the earliest of the following events:
jin3 reserves the right to amend this Agreement at any time in accordance with Section 14. Continued use of the Platform following the posting of any amendment constitutes acceptance of the revised terms.
To register and maintain an Account on jin3, you must satisfy all of the following eligibility criteria at the time of registration and on an ongoing basis:
To register an Account, you must provide accurate, complete, and current information as requested in the registration form. This includes, but is not limited to, your full legal name, date of birth, residential address, and a valid email address.
You are solely responsible for maintaining the confidentiality of your Account username and password. You must not share your credentials with any third party. jin3 will not be liable for any loss or damage arising from unauthorized access to your Account resulting from your failure to keep your credentials secure. You must notify jin3 immediately at [email protected] (plain text — not a clickable link) if you suspect unauthorized access to your Account.
jin3 reserves the right to verify the accuracy of information provided during registration at any time. If any information is found to be false, misleading, or materially inaccurate, jin3 may suspend or terminate the Account and void any associated Bets or winnings without prior notice.
Each Member is permitted to hold only one Account on the Platform. If jin3 determines that a Member holds more than one Account, all Accounts associated with that Member may be closed and any Balances may be forfeited without notice.
jin3 is required to conduct Know Your Customer (KYC) verification as part of its commitment to responsible gaming and fraud prevention. KYC verification is mandatory before the processing of any withdrawal request, regardless of the amount.
When requested, you must provide the following documents to complete KYC verification:
KYC documents submitted in full will be reviewed within 48 business hours. jin3 reserves the right to request additional documents if the initial submission is insufficient. Withdrawals will be held pending successful KYC completion and will be released once verification is confirmed.
All deposits on jin3 are conducted in Indonesian Rupiah (IDR/Rp). The Platform accepts deposits via the following payment channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja.
Deposits to jin3 are typically credited to the Member's Account within 5 minutes of confirmation by the payment provider. jin3 is not responsible for delays caused by the Member's bank or e-wallet provider. In the event of a deposit that is not credited withi n 30 minutes, the Member should contact support at [email protected] with the transaction reference number.
It is the Member's responsibility to ensure that deposit details — including the destination account number and transfer amount — are entered correctly. jin3 cannot be held liable for funds transferred to an incorrect account due to Member error. All deposited funds must originate from a payment method registered in the Member's own name. Third-party deposits are strictly prohibited and will be returned to the source, less any applicable processing fees.
Withdrawal requests may only be made to a bank account or e-wallet registered in the Member's own name that matches the identity information on file. jin3 does not process withdrawals to third-party accounts under any circumstances.
Withdrawal requests submitted during standard Indonesian banking hours (Monday to Friday, 08:00–21:00 WIB) are typically processed within 1–3 business hours, subject to KYC completion and wagering compliance checks. Requests submitted outside banking hours, on weekends, or on Indonesian public holidays — including Idul Fitri, Idul Adha, and Indonesian Independence Day (17 August) — will be queued and processed on the next available banking day. jin3 aims to process all pending queued requests within 24 hours of the next banking window opening.
The following conditions must be satisfied before a withdrawal request is approved:
jin3 offers promotional bonuses to both new and existing Members from time to time. All bonuses and promotions are subject to the following general conditions, as well as any specific terms disclosed at the point of each individual promotion.
All Bonus Funds are subject to a minimum wagering requirement before they may be converted to withdrawable cash. The specific wagering multiplier applicable to each promotion is disclosed at the point of offer. Unless stated otherwise, the default wagering requirement is 10x (ten times) the bonus amount. Wagers placed on certain game categories (including but not limited to certain slot games with an RTP above 97%) may not contribute fully to wagering requirement completion — the exact contribution rates for each game category are disclosed in the individual promotion terms.
jin3 reserves the right to withdraw Bonus Funds, void winnings derived from Bonus Funds, and/or suspend or close an Account if jin3 reasonably determines that a Member is engaging in bonus abuse. Bonus abuse includes, but is not limited to: opening multiple accounts to claim the same promotion more than once; placing low-risk or hedged bets for the sole purpose of satisfying wagering requirements without genuine risk; using automated software or scripts to place bets; and colluding with other Members to exploit promotions.
Bonus Funds that are not used within 30 calendar days of being credited to the Account will expire and be removed automatically. jin3 is not required to provide prior notice before removing expired bonus balances.
All Bets placed on jin3 are subject to the specific rules applicable to the relevant sport, game, or event. The following general betting rules apply across all products on the Platform:
A Bet is only confirmed once it has been accepted by the Platform and a confirmation reference number has been issued. jin3 reserves the right to refuse, limit, or void any Bet at its sole discretion, including where the Bet is placed after an event has commenced, where odds have been published in error, or where there is a reasonable suspicion of match manipulation.
All odds displayed on the Platform are subject to change until the Bet is confirmed. In the case of obvious pricing errors (manifest errors), jin3 reserves the right to void the affected Bet and return the stake to the Member's Account. A manifest error is defined as odds that are clearly and materially different from the fair market price for the event in question.
All togel (Indonesia's traditional numbers lottery) draws offered on the Platform are conducted using certified random number generation (RNG) systems. Results are final once officially declared by the Platform. No claim regarding togel draw results will be entertained after 24 hours of the relevant draw time.
In-play bets (live bets) are accepted at jin3's discretion. Once accepted and confirmed, in-play bets are final and cannot be cancelled or modified by the Member. In the event of a technology failure during an in-play event, jin3 will use reasonable efforts to settle affected bets on the basis of the most recent confirmed data available at the time of the failure.
The following conduct is strictly prohibited on the Platform and constitutes a material breach of this Agreement:
jin3 is committed to promoting responsible gaming across all products on the Platform. We provide a comprehensive suite of responsible gaming tools to help Members maintain control of their gambling activity. These tools are available to all registered Members at no cost and can be activated at any time through the Account settings panel or by contacting our support team.
Available responsible gaming tools include: deposit limits (daily, weekly, or monthly caps on the total amount deposited); session time limits (maximum play duration per session); time-out periods (temporary suspension of Account access for 24 hours, 7 days, or 30 days); and self-exclusion (permanent or long-term exclusion from the Platform). For full details on each tool and guidance on how to activate them, please refer to our dedicated Responsible Gaming page. jin3 strictly enforces a 21+ age policy and will cooperate with any legally mandated responsible gaming programme.
All content on the Platform — including but not limited to the jin3 brand name, logo, design, software, game assets, text, graphics, and data — is the exclusive intellectual property of jin3 or its licensed content providers. No Member or visitor may reproduce, distribute, modify, transmit, or commercially exploit any Platform content without the prior written consent of jin3. All rights not expressly granted in this Agreement are reserved.
To the maximum extent permitted by applicable law, jin3 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform. This includes, without limitation:
jin3's total aggregate liability to any Member in connection with this Agreement shall not exceed the total amount deposited by that Member in the 30-day period immediately preceding the event giving rise to the claim.
jin3 reserves the right to amend, update, or replace any part of this Agreement at any time without prior notice. The most current version of the Terms & Conditions will always be accessible on this page, with the "Last Updated" date revised accordingly. It is your responsibility to review this Agreement periodically. Your continued use of the Platform following any amendment constitutes your acceptance of the revised Agreement. If you do not accept any amendment, your sole remedy is to close your Account and cease using the Platform.
This Agreement and any dispute or claim arising out of or in connection with it (including non-contractual disputes or claims) shall be governed by and construed in accordance with internationally recognized principles of commercial law as applied by the Platform's licensing jurisdiction. Nothing in this clause limits any rights you may have as a consumer under the laws of Indonesia that cannot be excluded by contractual agreement.
jin3 operates as an internationally licensed platform. It is the Member's sole responsibility to verify that access to and use of online betting services is lawful in their jurisdiction prior to registering. jin3 makes no representation that the Platform is appropriate or available for use in any specific jurisdiction.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the jin3 support team. Our Indonesian-speaking support agents are available 24 hours a day, 7 days a week, covering all Indonesian time zones including WIB (Western Indonesia Time, UTC+7), WITA (Central Indonesia Time, UTC+8), and WIT (Eastern Indonesia Time, UTC+9).
Contact us by email at: [email protected] (plain text — not a clickable link). Please include your registered Account username and a clear description of your query or complaint to enable our team to assist you as efficiently as possible. We aim to respond to all email enquiries within 24 hours of receipt.
For urgent issues relating to account security or suspected unauthorized access, please contact support immediately and our team will prioritize your case.
Browse our FAQ for quick answers on deposits, withdrawals, and bonuses. Read our Privacy Policy for details on how we handle your data, or visit our Responsible Gaming page to learn about the tools available to keep your play safe.